Terms & Conditions

These Terms & Conditions govern your access to and use of the xgjili website, mobile platform, games, and all related services (collectively, the "Platform"). By registering an account, logging in, depositing funds, or participating in any game or promotion offered by xgjili, you acknowledge that you have read these Terms in full and agree to be legally bound by them.

xgjili reserves the right to update, modify, or replace any part of these Terms at any time. Continued use of the Platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically. The date of the most recent revision is indicated at the top of this document.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and xgjili.

Access to and use of the xgjili Platform is subject to the following eligibility requirements, which must be satisfied at all times:

• Age Requirement: You must be at least 21 years of age to register an account or participate in any gaming activity on xgjili. This is in accordance with Philippine law and PAGCOR regulations governing online gaming. xgjili strictly prohibits access by minors.
• Jurisdiction: You must be physically located in a jurisdiction where online gaming is lawful at the time of play. It is your sole responsibility to ensure that your use of the Platform complies with all applicable local, national, and international laws.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Republic of the Philippines.
• Single Account: Each individual may hold only one (1) registered account on xgjili. Duplicate accounts are strictly prohibited and may result in immediate suspension and forfeiture of funds.
• Not Self-Excluded: You must not be subject to any self-exclusion order, whether imposed by xgjili or by any regulatory authority, at the time of registration or play.

To access the full features of the xgjili Platform, you must register a personal account. During registration, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, valid Philippine mobile number, and a valid email address.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify xgjili immediately if you suspect any unauthorized access to or use of your account. xgjili will not be liable for any loss or damage arising from your failure to protect your account credentials.

• You must not share your account credentials with any third party.
• You must not allow any other person to access or use your account.
• You must not create an account on behalf of another person.
• All information provided during registration and any subsequent updates must be truthful and accurate.
• xgjili reserves the right to request identity verification documents at any time, including government-issued ID, proof of address, and proof of payment method ownership.

xgjili reserves the right to suspend or permanently close any account where there is reasonable suspicion of fraudulent activity, misrepresentation, or breach of these Terms. In such cases, xgjili may withhold any funds pending investigation.

All financial transactions on the xgjili Platform are conducted in Philippine Peso (₱). xgjili supports the following payment channels: GCash, PayMaya, BPI Online, BDO Online, Metrobank Online, and InstaPay-enabled bank transfers.

Deposits: The minimum deposit amount is ₱100. Deposits made via GCash and PayMaya are typically credited to your xgjili account instantly. Bank transfer deposits may take up to one (1) banking day to reflect. xgjili does not charge any fees on deposits; however, your payment provider may apply their own transaction charges.

Withdrawals: The minimum withdrawal amount is ₱200. Withdrawal requests are processed within the following timeframes:

• GCash and PayMaya: within five (5) minutes to two (2) hours
• BPI, BDO, and Metrobank online banking: within one (1) to three (3) banking hours during business days
• InstaPay transfers: within thirty (30) minutes to two (2) hours

Withdrawals will only be processed to a payment method registered in your own name. Third-party withdrawals are strictly prohibited. xgjili reserves the right to request additional verification before processing any withdrawal request.

xgjili reserves the right to reverse, delay, or decline any deposit or withdrawal transaction that it reasonably suspects to be fraudulent, in violation of these Terms, or in breach of applicable law.

xgjili may offer bonuses, free spins, cashback rewards, and other promotional incentives to eligible players from time to time. All bonuses and promotions are subject to specific terms and wagering requirements that will be communicated at the time the offer is made.

• Bonuses are credited to your account in Philippine Peso (₱) and are subject to wagering requirements before they can be withdrawn as cash.
• Unless otherwise stated, standard wagering requirements apply: bonus funds must be wagered a specified number of times before withdrawal eligibility is granted.
• Welcome bonuses and first-deposit bonuses are available to new players only and may be claimed once per household, IP address, device, or payment method.
• xgjili reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Bonuses obtained through fraudulent means, bonus abuse, or in violation of these Terms will be forfeited, and the associated account may be suspended.
• Certain games may contribute differently toward wagering requirements. Live dealer games, for example, may contribute at a lower rate than slots. Specific contribution rates will be stated in the relevant promotion's terms.

All games available on the xgjili Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and the specific rules of a game, the specific game rules shall prevail with respect to that game.

xgjili uses certified Random Number Generator (RNG) technology for all non-live games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained professional dealers in real time and are subject to the rules of the respective game as displayed on screen.

• All bets placed are final once confirmed. xgjili will not reverse a confirmed bet except in cases of a verified technical malfunction.
• In the event of a disconnection during a game round, the outcome will be determined by the game server's recorded state at the time of disconnection. xgjili is not liable for losses resulting from connectivity issues on the player's end.
• xgjili reserves the right to void any bet or game round where a technical error, software malfunction, or human error has materially affected the outcome.
• Maximum bet limits apply to certain games and bonus play. These limits are displayed within the game interface and must be respected at all times.

The following conduct is strictly prohibited on the xgjili Platform. Violation of any of the following may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to law enforcement authorities:

• Registering more than one account, whether under your own name or a fictitious identity
• Providing false, misleading, or fraudulent information during registration or verification
• Using automated software, bots, scripts, or any artificial intelligence tools to gain an unfair advantage in any game
• Colluding with other players to manipulate game outcomes
• Exploiting software bugs, glitches, or errors for financial gain
• Engaging in any form of money laundering, fraud, or other illegal financial activity through the Platform
• Attempting to reverse-engineer, decompile, or tamper with any part of the xgjili Platform
• Harassing, threatening, or abusing xgjili staff, live dealers, or other players
• Using the Platform for any purpose other than personal entertainment gaming

All content on the xgjili Platform, including but not limited to the xgjili brand name, logo, website design, graphics, game interfaces, software, text, and multimedia content, is the exclusive intellectual property of xgjili or its licensed content providers and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform
• Modify, adapt, or create derivative works based on Platform content
• Use the xgjili name, logo, or branding in any manner without prior written consent
• Frame or mirror any part of the Platform on any other website or application

Any unauthorised use of xgjili's intellectual property will result in immediate termination of your account and may give rise to legal action.

xgjili is committed to protecting your personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable data protection regulations.

By using the xgjili Platform, you consent to the collection, processing, and use of your personal data as described in our Privacy Policy. In summary, xgjili collects and uses your data for the following purposes:

• Account registration, verification, and management
• Processing financial transactions and preventing fraud
• Complying with legal and regulatory obligations, including AML and KYC requirements
• Providing customer support and resolving disputes
• Sending promotional communications where you have opted in to receive them
• Improving the Platform and personalising your gaming experience

xgjili will never sell your personal data to third parties for their own marketing purposes. For full details on how we handle your data, please review our Privacy Policy.

To the fullest extent permitted by applicable law, xgjili, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to technical malfunctions, server downtime, or connectivity issues
• Losses resulting from unauthorised access to your account due to your failure to maintain account security
• Any interruption, suspension, or termination of the Platform or any game
• Errors in game outcomes caused by software bugs that have been promptly corrected
• Decisions made by you based on information provided on the Platform

xgjili's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you in the twelve (12) months preceding the event giving rise to the claim.

xgjili reserves the right to suspend, restrict, or permanently close your account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions
• Suspected fraudulent activity, money laundering, or other illegal conduct
• Failure to complete required KYC verification within the stipulated timeframe
• Provision of false or misleading information during registration or at any subsequent point
• Receipt of a self-exclusion request from you or a regulatory authority
• Inactivity for a period exceeding twelve (12) consecutive months

You may close your account at any time by contacting xgjili customer support. Upon voluntary account closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.

Upon termination of your account for cause, xgjili reserves the right to withhold any funds pending investigation. If the investigation concludes that a breach has occurred, xgjili may forfeit all or part of the account balance in accordance with these Terms.

xgjili is deeply committed to promoting responsible gaming practices among all Filipino players. We believe that gaming should remain a form of entertainment and never become a source of financial hardship or personal distress.

xgjili provides the following responsible gaming tools, all of which are accessible directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps to manage your spending
• Session Time Limits: Receive automatic reminders and session cutoffs after a defined period of play
• Cooling-Off Periods: Temporarily suspend your account for a defined period (24 hours to 30 days)
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform at any time
• Reality Checks: Periodic on-screen notifications showing your session duration and net gaming activity

For more information on our responsible gaming tools and resources, please visit our Responsible Gaming page.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising out of or in connection with these Terms or your use of the xgjili Platform, the parties agree to first attempt to resolve the matter through good-faith negotiation. You may contact xgjili's customer support team to initiate this process.

If a dispute cannot be resolved through negotiation within thirty (30) days, either party may refer the matter to the appropriate regulatory authority or to the courts of competent jurisdiction in the Philippines. xgjili operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR), and certain disputes may be subject to PAGCOR's dispute resolution procedures.

You agree that any claim or cause of action arising out of or related to these Terms must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred.

xgjili reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, xgjili will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

Your continued use of the xgjili Platform after any amendments have been posted constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.

The version of these Terms that was in effect at the time of any transaction or event shall govern that transaction or event, unless otherwise required by applicable law.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you need assistance with your xgjili account, our customer support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly within the xgjili Platform after logging in
• Response Time: We aim to respond to all email enquiries within 24 hours

For responsible gaming support, account self-exclusion requests, or urgent account security concerns, please contact us via live chat for the fastest response.